FAQs

  1. What programs do you use to create your designs?
    We use a slew of design software across all devices. Ranging from Procreate on the iPad to Adobe Photoshop on the computer and CapCut for mobile video editing and content creation. Reach out for more information on the Stardust content creation process.
  2. Can you create custom designs for my business or event?
    Yes, check the services page for graphic design gigs currently available or send an email for a more specific request.
  3. How do you handle revisions or changes to a design?
    Depending on the complexity of a design update, there may or may not be additional charges for revisions.
  4. How do you handle copyright and intellectual property issues?
    Stardust sells full rights to unique and upload ready artwork you can use in your own print on demand stores. Graphic design requests for logos and other media made for businesses also include full usage rights. Send a message for more information.
  5. How do you handle the printing and fulfillment process for merchandise and apparel?
    For some work, we have a home based studio, with two cats to help screen print designs onto apparel. But we also partner with Printify to fulfill other projects.
  6. How long does production take for merchandise orders?
    All merch requires a minimum of 2–5 business days of production time before shipping, depending on the complexity of the designs involved. Custom or intricate designs may fall on the higher end of that range.
  7. What are your shipping and handling times?
    Once your order has completed production, shipping and handling times vary by destination and selected shipping method. You will receive a tracking number as soon as your order ships. Please account for production time (2–5 business days) in addition to your estimated shipping window when planning your order.
  1. What programs do you use to create your designs?
    We use a slew of design software across all devices. Ranging from Procreate on the iPad to Adobe Photoshop on the computer and CapCut for mobile video editing and content creation. Reach out for more information on the Stardust content creation process.
  2. Can you create custom designs for my business or event?
    Yes, check the services page for graphic design gigs currently available or send an email for a more specific request.
  3. How do you handle revisions or changes to a design?
    Depending on the complexity of a design update, there may or may not be additional charges for revisions.
  4. How do you handle copyright and intellectual property issues?
    Stardust sells full rights to unique and upload ready artwork you can use in your own print on demand stores. Graphic design requests for logos and other media made for businesses also include full usage rights. Send a message for more information.
  5. How do you handle the printing and fulfillment process for merchandise and apparel?
    For some work, we have a home based studio, with two cats to help screen print designs onto apparel. But we also partner with Printify to fulfill other projects.
  6. How long does production take for merchandise orders?
    All merch requires a minimum of 2–5 business days of production time before shipping, depending on the complexity of the designs involved. Custom or intricate designs may fall on the higher end of that range.
  7. What are your shipping and handling times?
    Once your order has completed production, shipping and handling times vary by destination and selected shipping method. You will receive a tracking number as soon as your order ships. Please account for production time (2–5 business days) in addition to your estimated shipping window when planning your order.
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